Cookie Notice

When you visit this website, MLP use cookies, which are small pieces of information that allows you to maintain your connection to the website. The cookies used will never store personal information such as your name, postal address or email address on your computer. Under the UK and EU Privacy Laws. MLP and Octopus Energy have a legal responsibility to provide information to you about the type and purpose of the cookies they use, and guidance on how to disable them or prevent them being placed on your internet device if you choose not to allow them.

What cookies can't do

Cookies can't…

  • read your hard disk
  • obtain your login email address, or other information unless you volunteer the information
  • be used to create viruses or destructive programs on your computer
  • can't be used to instantly fill up your hard drive

What cookies are being used?

Optional – cookies that can be turned on/off by users.

Cookie NameHostDescriptionDurationType
_GRECAPTCHA.recaptcha.netThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.180 daysStrictly necessary
cookie-baroctopus-staging.mlp.agencyWe set this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.90 daysStrictly necessary
octopus_staging_sessionoctopus-staging.mlp.agencyWe set this cookie to identify a session instance for a user.SessionStrictly necessary
rc::a.recaptcha.netHTML Local Storage - This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.PersistentStrictly necessary
rc::b.recaptcha.netHTML Local Storage - This cookie is used to distinguish between humans and bots.SessionStrictly necessary
rc::c.recaptcha.netHTML Local Storage - This cookie is used to distinguish between humans and bots.SessionStrictly necessary
rc::f.recaptcha.netHTML Local Storage - This cookie is used to distinguish between humans and bots.PersistentStrictly necessary
XSRF-TOKENoctopus-staging.mlp.agencyThis is required for security purposes to stop bots.1 Hour (from page load)Strictly necessary
_ga.google.comThe _ga cookie, installed by Google Analytics, calculates visitor, session, campaign data, and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.1 year 1 month 4 daysFirst party performance
_gid.google.comGoogle analytics - Used to identify unique visitors.Two year from when cookie is setFirst party performance

Your Consent

By using this website, you consent to the collection and use of this information by MLP. If there are any changes to this privacy policy, they will be posted on this page so that you're always aware of what information MLP collect and use it and under what circumstances its disclosed.

How to refuse the use of cookies

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and "keep me signed in" and "remember me" features where offered.

How do I turn cookies off?

The method to disable or delete cookies on your computer depends on the browser you use (for instance Internet Explorer, FireFox, Opera, Chrome etc).

Firstly, you need to identify the browser you are using. Usually, this ‘version number' is shown in an ‘About' section in the help or tools section of your browser.

We recommend you visit the About Cookies website* where there are easy-to-follow instructions for both deleting or controlling cookies via your browser settings.

How do I manage my cookie settings?

You can change your cookie preferences at any time by clicking on the ‘Settings' icon, bottom left of your screen. You
can then adjust the available sliders to ‘On' or ‘Off', then clicking ‘Save and close'. You may need to refresh your
page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about
cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, click here(Link opens in a new tab).